Refund policy

• ALL RETURN OR EXCHANGE REQUESTS MUST BE MADE WITHIN 30 DAYS OF THE ORIGINAL PURCHASE DATE.

• RETURN REQUESTS ARE TO BE MADE THROUGH OUR RETURN PORTAL. CLICK THE LINK ABOVE TO SUBMIT A RETURN REQUEST AND RETURN AUTHORIZATION NUMBER.

• *PLEASE NOTE THAT THE RETURN LABEL FEE WILL BE DEDUCTED FROM YOUR TOTAL CHARGED WHEN WE RECEIVE THE RETURNED PACKAGE.

• MERCHANDISE MUST BE UNWORN, UNWASHED UNUSED AND FREE OF ODORS.

• MERCHANDISE MUST BE FREE OF ANY ALTERNATIONS, DAMAGES OR STAINS.

• MERCHANDISE MUST HAVE ALL ORIGINAL VERONICA M TAGS ATTACHED.

• ALL MERCHANDISE MARKED “FINAL SALE” ON PRODUCT PAGES CANNOT BE RETURNED, EXCHANGED OR REDEEMABLE FOR STORE CREDIT.

• ACCESSORIES ARE NOT RETURNABLE.

• MASK ARE NOT RETURNABLE.

• BE CAREFUL OF MAKEUP, SWEAT STAINS AND DEODORANT EASILY RUBBING OFF ON GARMENTS.

• ALL FOOTWEAR MUST BE RETURNED IN ITS SHOE BOX AND IN ITS ORIGINAL CONDITION WITH NO SIGNS OF DAMAGE, OR SCUFF MARKS TO THE FOOTWEAR OR THE SHOE BOX.